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| Robert DeFrees at Olive Garden
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It's a rare person who takes the time to compliment. Thank you for being that person!
Although your visit did not get off to the best start, we wanted to extend our personal thanks to you for taking the time to tell us that you appreciate our staff's effort to resolve your disappointment. We are very proud of our team there and will be sharing your praise with them with particular mention of Jason's level of service.
At Olive Garden, our mission is to provide every guest with food and service that exceeds their expectations, and ensures their return. It is obvious from your comments that we are working hard to meet this goal at our Reno restaurant.
We know you have a choice when it comes to selecting a restaurant, and we appreciate your having chosen us. Our ongoing commitment is treating you like a valued member of the Olive Garden family.
Nissy
Olive Garden Guest Relations
But will you return?
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